How to buy tyres online

The current price list for the services of “Medina Med” Ltd valid for service centres in Sofia is available for download from the following link: View the price list here

The current price list for the services of “Medina Med” Ltd valid for service centres in: Plovdiv, Pazardzhik, Stara Zagora, Burgas, Varna, Ruse, Dobrich, Veliko Tarnovo, Haskovo, Blagoevgrad and Montana is available for download from the following link: View the price list here

ECOMEDIANA-2010  AD is an end-of-life tyre (ELT) recovery organisation, established to uphold the “producer responsibility” principle introduced by the Waste Management Act (WMA) and the Ordinance on the Requirements for the Treatment of End-of-Life Tyres.

The core principles followed by ECOMEDIANA-2010  AD are:

• equal rights for all members of the organisation, regardless of whether they are small, medium or large enterprises and regardless of whether they are shareholders or have concluded a contract with it, in line with the principle of equal treatment under the Articles of Association of the Organisation;
• fulfilment of the members’ obligations at the lowest cost to them, in compliance with the requirements of the regulatory framework;
• protection of the interests of the members of “Ecomediana – 2010” AD before national institutions in meeting the national targets for the recycling and recovery of ELTs;
• fulfilment of the responsibilities undertaken and reporting on the fulfilment of the Organisation’s commitments in organising the operation of the system;
• strict compliance with national legislation.

The collective system of ECOMEDIANA-2010  AD works for the benefit of its members according to the following scheme:

• The Organisation places its own containers for collecting ELTs at tyre sales and tyre fitting points;
• The Organisation accepts requests from its members for ELTs collected from end users;
• The Organisation ensures the regular removal and handover of the collected ELTs for recycling and recovery;
• The Organisation keeps full records and provides the necessary information to its members and the relevant supervisory authorities, in accordance with the requirements of the WMA and the Ordinance on the Requirements for the Treatment of End-of-Life Tyres;
• ECOMEDIANA-2010  AD requires its members to provide only information on the quantities of tyres they place (import) on the market;
• The Organisation meets the recovery targets by applying only safe and environmentally friendly methods and technologies through its partner – Ecomediana Recycling Ltd, which owns the most modern tyre recycling plant in Bulgaria, with an annual capacity of 27,000 tonnes of tyres, and holds all the permits required for activities involving end-of-life tyres, including collection, transport and recycling under code R3;

ECOMEDIANA-2010  AD is a joint-stock company whose shareholders are the companies  DIANA  Ltd   and   MEDINA MED  Ltd. The company does not distribute profit among its shareholders, does not create privileges for its founders and treats all its members equally. The company has a scope of activity strictly defined by law:  managing the activities of collection, storage, transport, pre-treatment, recovery and/or disposal of end-of-life tyres (ELTs).

Ecomediana Recycling Ltd - THE COMPANY’S MAIN GOAL IS TO BUILD A SUSTAINABLE SYSTEM FOR THE SEPARATE COLLECTION AND RECOVERY OF END-OF-LIFE TYRES BY RECYCLING THEM INTO END PRODUCTS OR RAW MATERIALS FOR THE PRODUCTION OF NEW PRODUCTS.

Tyres are consumer goods that are necessary and important for the economy of every country. According to official data from the Executive Environment Agency, 28,890 tonnes of tyres were placed on the market in Bulgaria in 2013. The generation of ELT waste is inevitable. Inappropriate and uncontrolled disposal can have an impact on the environment and human health. That is why it is important to introduce good management systems, both to minimise the generation of waste and to increase the reuse and recycling of the material from used tyres.

With the introduction of the Ordinance on the Requirements for the Treatment of End-of-Life Tyres, persons who place tyres on the market are required to be responsible for the collection, storage, transport, recovery or disposal of ELTs. To fulfil their obligations, they must provide the possibility for end users to hand in ELTs at the places of sale and fitting. The collected ELTs must be handed over for final treatment to persons carrying out the activities of collection, storage, transport, recovery or disposal of ELTs who hold the relevant document under Article 35 of the WMA. Article 8 of the Ordinance sets targets for the recovery of no less than 65 per cent of the quantity of tyres placed on the market, including no less than 50 per cent of them through retreading and/or recycling.

The introduction of these targets creates a legal and economic framework for building a “recycling society” in the Republic of Bulgaria. The national targets will be achieved in stages by 2020, which presupposes the construction of the relevant installations for the recovery of ELTs, including through recycling.   

New waste management hierarchy:

The new requirements of Waste Directive 2008/98/EC, transposed into the new WMA (in force since 13 July 2012), substantially change waste management legislation, attaching great importance to the concept of waste recycling and directing efforts towards creating a “recycling society”. Article 6 of the WMA introduces the following waste management hierarchy:

            1. prevention;

            2. preparation for reuse;

            3. recycling;

            4. other recovery, for example energy recovery, and

            5. disposal.

The new hierarchy is applied to tyres in Article 5 of the Ordinance on the Requirements for the Treatment of End-of-Life Tyres, under which recycling has a higher priority than incineration for energy recovery.

Definitions:

Tyres are products which, after use, generate widespread waste.

• Under Ordinance No 2/2014 on the Classification of Waste, they fall into group 16 “Wastes not otherwise specified in the list” under code 16 01 03 and the name  “end-of-life tyres”.
• Under § 1, item 4 of the Supplementary Provisions of the Ordinance, “End-of-life tyres” means any type of tyres that fall within the scope of the Ordinance and meet the definition of “waste” within the meaning of § 1, item 17 of the Supplementary Provisions of the WMA.
• Under § 1, item 14 of the Supplementary Provisions of the Ordinance, “Recycling of ELTs” means any recovery operation by which end-of-life tyres are reprocessed into products, materials or substances for their original purpose or for other purposes. It includes the reprocessing of organic material but does not include energy recovery or reprocessing into materials that are to be used as fuels or for backfilling operations.
• Within the meaning of § 1, item 41 of the Supplementary Provisions of the WMA, “Collection of ELTs” means the accumulation of waste, including preliminary sorting and preliminary storage of waste, for the purpose of transporting it to a waste treatment facility.
• Under § 1, item 16 of the Supplementary Provisions of the Ordinance, “Collection point” means a site and/or facility for receiving and/or storing ELTs before they are handed over for recovery or disposal.
• Within the meaning of § 1, item 42 of the Supplementary Provisions of the WMA, “Storage” means an activity related to the warehousing of waste from its collection until its treatment.
• Under § 1, item 18 of the Supplementary Provisions of the Ordinance, “Treatment of ELTs” means recovery or disposal operations, including preparation prior to recovery or disposal.

Description of the activities:

The activities of collecting, transporting and recovering ELTs are carried out on the basis of contracts concluded with end-of-life tyre recovery organisations, persons fulfilling their obligations individually and/or persons whose activities generate ELTs.

Description of the auxiliary processes:

The recovery process is preceded by the following auxiliary processes:

• Separate collection: end-of-life tyres will be collected from collection points at the places where they are generated, including tyre fitting and sales points. For this purpose, metal containers for collecting ELTs separately from other waste streams are placed at the points. Given that ELTs are collected from the whole territory of the country, the construction and/or rental of regional sites is planned for temporary storage, transshipment and pre-treatment before recovery (sorting, cleaning, cutting, baling, etc.)
• Transport: ELTs are transported by conventional and/or specialised vehicles, in compliance with the requirements of the regulations on the transport of waste. To optimise the transport scheme, the site on which the recycling plant will be built has been chosen to be as equidistant as possible from the collection points, in order to reduce the impact on the environment. In future, investment is planned in machinery and equipment for pre-treatment, reducing the size of the tyres, compacting loads in the vehicles and reducing the cost of transporting ELTs to the plant site.
• Storage and preparation for recycling: This includes storing ELTs at the plant site until recycling takes place. Preparation for recycling includes sorting, removal of foreign objects and pre-cutting (in the case of oversized tyres).

The following requirements are taken into account when storing and warehousing tyres:

• Preventing and minimising the spread of fires (for example, by establishing a minimum distance between two cells);
• Minimising the production of leachate;
• Minimising the contamination of soil and groundwater with leachate;
• Preventing and controlling the breeding of mosquitoes and other disease carriers, in order to reduce the negative impact on public health

More information: 

https://www.ecomediana.bg/

https://ecomediana.com/#/bg

To choose the right tyres for your vehicle you need to know the correct dimensions about them. You can check the manual of the vehicle's producer or your registration certificate. Also you can look the sidewall of tyres fit on your vehicle at the moment.

185 - this is the normal width of the tyre in mm

55 - profile - it's not a height in mm, but percent ratio of the width, it should be choosen precise

R - for Radial tyre, all passenger tyres at the present moment are radial

15 - size of the Rim diameter in inches

81 - Load index - how many weight can carry one tyre, it defines by table, in this case 81 means 462kg

H - Speed index - what is the maximum speed you can drive this tyre, here H means 210km/h

On the sidewall of the tyre, next to size stay 2(3) digits and a letter (for example 91V). These are Load index and Speed index.

Load index - refers to the load-carrying capacity of a tyre, or how much weight a tyre can support. For example 91 response to 615kg support for each tyre at maximum air pressure.

Check well the load index according to producer's recommendation and weight of the vehicle.

You can find detailed chart with most common load indexes for passenger and off-road cars and vans here

Speed index - the maximum speed which your tyre is capable of maintaining. It is always represented by a letter (in the example above - V). In this case the letter V means 240km/h

Check well the speed index according to potential of the vehicle and your driving stile.

Here are the most popular speed indexes:

Z speed index appears for tyres with speed limits over the maximum. For example when the size of the tyre is 285/35ZR19 (99Y) and 99Y is in brackets this tyre could be drive with more than 300km/h

In November 2012 a standart label for vehicle tyres was introduced in EU. Based on three criteria it gives information about fuel efficiency, wet grip rating and noice levels.

Fuel efficiency  - This label shows you how a tyre performs on fuel consumption - fuel efficiency is graded from A to G (rating D is not used for passenger cars). The difference between an A rating and a G rating could mean a reduction in fuel consumption of up to 7.5%. To put this in real terms, choosing A-rated tyres instead of G-rated tyres could save you more than 6 litres of fuel every 1,000 kilometres (based on an average consumption of 8 litres/100km)

Wet grip - This label shows how well a tyre brakes in wet conditions. Graded from A to G (ratings D and G are not used for passenger cars). In an emergency situation, a few metres can make all the difference. For a passenger car applying full brakes from 50mph, a set of A-rated tyres will brake up to 18 metres shorter than a set of F-rated tyres (braking distances may vary according to driving conditions and other influencing factors)

Noice - This label shows you the noise level in decibels of a tyre. The tyre is categorised in 3 classes illustrated by 3 waves: 1 black wave - Quiet (3dB or more below the European limit), 2 black waves - Moderate (between the European limit and 3dB below) and 3 black waves - Noisy (above the European limit)

Medina Med Ltd. declares and emphasizes that the actual fuel efficiency and road safety driving depends generally from the driver's behavior and more specifically:

• environmentally friendly driving can reduce sensibly the fuel consumption;
• tyre's pressure should be checked regularly regarding the improvement of the traction on a wet road, as well as the fuel efficiencý;
• braking distance must always be observed.

More information can be obtained from the European Commission's website:

https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32009R1222

and

https://publications.europa.eu/bg/publication-detail/-/publication/2c60f668-f6b6-42f8-8bab-a790e55c5cba/language-en  

THE EU TYRE LABEL

• Under the new regulation, bus and truck tyres will also be covered (it now covers tyre classes C1, C2, C3).
• Additional information (tyre type identifier = art. no.).
• In addition to the standard label values, there are additional icons relating to severe snow conditions (3PMSF) and/or grip in icy conditions (for C1 tyres only).
• Noise classes: ABC replace sound waves.
• Reclassification for lower label classes:
  D is the new E; Class D no longer empty (for C1 & C2 tyres only); F and G merge to form E.
• QR code for each tyre type identifier with link to EU product database (EPREL).

The new Product Information Sheet (PIS) is generated in the EPREL database, based on the information -suppliers have reported:

It includes:

• Information shown on the EU label in tabular form
• Date of start of production
• Date of end of production (will be added by manufacturer, when known)

More information:

https://ec.europa.eu/info/energy-climate-change-environment/standards-tools-and-labels/products-labelling-rules-and-requirements/energy-label-and-ecodesign/product-database/qr-code-new-energy-label_en

Right next to the size and load an speed index some tyres have other marks with additional information: 

    XL (RF) - eXtra Load (or ReinForced) - tyre that allows higher pressure than a normal one for the same size. For example you can have size 205/55R16 91W or 205/55R16 94W XL. In first case that tyre can carry 615kg while the second one - 670kg.

Run-flat - tyre which allows you to continue driving in case of low pressure as a result of perforation or other issue. To ensure the safety in that kind of situation, the Run-flat tyre must maintain certain speed and distance parameters - max 80km/h for 80km.

The different companies use different marks about the run-flat technology - RFT or EXT for Bridgestone, SSR is used by Continental, ROF for Dunlop and Goodyear and ZP used by Michelin.

M+S - mud and snow - this mark is commonly found on all-season tires, with self-cleaning tread and average traction in muddy or snowy conditions. Still it doesn't means tyre with such a mark is a winter tyre. All winter tyres carry this mark, but the reverse is not true. The mark M+S is the result of autonomous classification by manufacturers. It can also be found on summer off-road and all terrain tyres.

FR (MFS, FP, FSL) - flange rim protection - it's additional layer of rubber on the sidewall of the tyre made to protect the rim from damaged contact with the curb. Usually tyres with height ratio under 55 have this rim protector, but it's not obligatory. It's possible one tyre model to have variants with or without rim protector on the same size.

Other special marks, which can give you more information about the tyre are:

BSL - Black Serrated Letters

BSW - Black SideWall

OWL - Outline White Lettering

ORWL - Outlined Raised White Lettering

RBL - Recessed Black Lettering

RWL - Raised White Lettering

TL - TubeLess tyre

TT - Tube-Type, tire must be used with an inner-tube

outside (exterior, side facing outwards) - for asymmetrical tyres, indicate how tyre should be mounted

arrows - for tyres with direction, shows direction of rotation

Original Equipment tyres, also known as OEM tires or OE tyres, are tyres which are mounted on a new vehicle at the time of its purchase. The vehicle manufacturer selects these for optimized performance based on the characteristics of the vehicle.

* - BMW

AO, AOE - Audi

"B" in a circle, B, B1, BL  - Bentley

C1 - Chrysler

F, K-1, K-2 - Ferrari

H-0, H-1 - Honda

H - Hyundai

J, "J" in a circle - Jaguar

LTS - Lotus

MGT - Maserati

MC, MC1 - McLaren

MO - Mercedes

MOE - Mercedes Extended runflat

N0...N6 - Porsche

R01, R02 - Audi Quattro

VW - Volkswagen

DOT code (coming from Department of Transportation) is a mark on the tyre, which contains specific information about, amongst other things, where and when the tyre was manufactured. For the end user the most important part of this code is the date of production.

They are four digits (for example 4415) as first two refers to the week of production and the second two - the year. In this case 4415 means - 44th week of year 2015

Produce year of the tyre is NOT bound to the ageing of the rubber, neither to the expiration date!

!!! All of the biggest manufactorers as Bridgestone, Continental, Dunlop and Goodyear, Michelin and Pirelli guarantee for the quality of the tyres for a period of at least 5 years from the date of proudce, when they are preserved in optimum storage conditions (temperature, humidity, position etc.) !!!

Tyre is a product with simple look, but it has complex features. This is a product which should resist to extreme conditions and provide safety. It has, as any other product, some define lifetime. This lifetime usually depend on few factors. Except the typical qualities of the product, conditions of use, speed, load and the climate also influence to the lifetime of the tyre.

• Continental tyres – perfect control in everyday driving

Whether you need summer, winter or all-season tyres. Whether you drive a van, an SUV, a saloon or a small car. Whether your driving style is sporty, comfortable or sustainable. We have the right tyres for your vehicle.

• German technology

Continental, headquartered in Hanover, is one of the leading manufacturers in the automotive industry. Since our foundation in 1871 we have pursued a single goal – ensuring safety on the road, without compromising on comfort or driving pleasure. For more than 140 years we have been developing progressive mobility solutions so that you can reach your destination safely.

• Premium quality, maximum safety

Our research shows that tyres are not the key factor in overall mileage. Nor do they have much influence on braking distance. That is why we constantly improve our product range. This means that our tyres always deliver outstanding braking performance, as well as maximum safety and driving pleasure.

• Winner of Auto Magazine tests

We take every aspect of safety and performance into account when developing our premium tyres. It is no coincidence that Continental tyres regularly win awards in independent tests carried out by organisations and magazines such as ADAC and AutoBILD.

• Partner of car manufacturers

Continental is a strategic partner of leading car manufacturers such as BMW, Mercedes and Volkswagen. Car manufacturers use only premium tyres in order to meet the highest quality standards. Progressive research and development go hand in hand with the car manufacturers, which guarantees that Continental meets all of these standards. That is why almost one in every three cars in Europe is fitted with premium Continental tyres. Stay with us!

• Introduction:

Goodyear offers first-class innovative products that you can rely on. We care about people and their families. That is why we sell premium tyres with the most dependable design and construction. And we never compromise on safety.

• A history of firsts:

The word “first” appears quite often in the history of Goodyear. These were the tyres on the first mass-produced car, the Model T Ford, launched in 1908 , and the first tyres to reach the Moon in 1970 , and in 2016 Goodyear unveiled the first concept tyre for safe autonomous driving. And we keep on inventing.

• Winning safety:

To this day, a focus on uncompromising safety is at the heart of the Goodyear brand. Our tyres are winners of many tests and offer the latest technology for your safety. Goodyear is also the brand chosen by many premium car manufacturers as a strategic development partner.

• Made to feel good:

With products offering the best performance, we offer peace of mind so that you can enjoy your journey and make the most of it. Goodyear. Made to feel good

• The thrill of what you do:

Dunlop doesn’t just sell tyres – Dunlop makes you excited about what you do. With more than 100 years of experience in motor racing and modern innovation, Dunlop tyres fuel the excitement of drivers who enjoy their own personal path to success.

• Motorsport technology:

As a tyre brand that has been winning in motor racing for over a century, we transfer our knowledge of racing technology into creating the best high-tech tyres.

• Excellent results in car magazine tests:

Dunlop believes that success takes commitment, endurance and intuition.  Our numerous awards and outstanding results in various independent tyre tests reflect our success and continuous innovation.

• Recommended by the best:

Many prestigious and powerful car brands look for tyres with qualities as outstanding as their own.  That is why many car manufacturers choose Dunlop tyres as original equipment for their cars.

Nokian Tyres is the world’s northernmost tyre manufacturer, providing safe driving in all conditions. Our expertise is based on our Nordic roots and values. Lasting safety and environmental friendliness throughout the product life cycle are key objectives in the development of our tyres for cars, trucks and heavy machinery. Our group also includes the Vianor network, which specialises in vehicle maintenance and tyre-related services.

In 2019, Nokian Tyres had around 4,700 employees and net sales of around EUR 1.6 billion. Nokian Tyres shares are traded on the Nasdaq Helsinki stock exchange.

We develop and manufacture high-quality tyres for passenger cars and light commercial vehicles. We are known for our innovative winter tyres, but we also develop competitive summer and all-season tyres. As one of the leading manufacturers of special heavy-duty tyres, we focus on areas such as tyres for forestry machinery, agricultural machinery, terminals and mines. Our group also includes the Vianor network, which specialises in vehicle maintenance and tyre-related services.

Nokian Tyres is a strong brand, especially in the Nordic countries and Russia. Central Europe and North America are growing markets for us. Our innovative products, high-quality services and strong distribution network help us to increase our market share in growth regions. In the long term, we want to be present in all the main winter tyre markets.

The main products are manufactured at our factories in Nokia, Finland, in Vsevolozhsk, Russia, and in Dayton, USA. Some products are manufactured under advance purchase agreements at other plants where the quality level meets the high standards of Nokian Tyres.

Nokian Tyres plc was founded in 1988, and the company’s history goes back to 1898, when Suomen Gummitehdas Oy, or Finnish Rubber Factory, was founded.

• 1934 - The Finnish Rubber Works company is founded
• 1995 - The world’s first winter tyre of its kind, the season tyre (The Weather tyre)
• 2005 - Nokian Tyres plc lists its shares on the Helsinki Stock Exchange
• 2015 - Nokian Tyres’ second factory starts production in Vsevolozhsk, Russia
• 2017 - The world’s first winter tyre in the highest class A for wet grip and fuel efficiency under the EU tyre label
• 2018 - New generation of studded tyres – Nokian Hakkapeliitta 9 and Nokian Hakkapeliitta 9 SUV

Founded in Milan in 1872, Pirelli is today a global brand known for its cutting-edge technology, high-quality manufacturing and passion for innovation, all of which draw heavily on its Italian roots.

With more than 40 years of experience in the Premium and Prestige segments, Pirelli is a pure consumer tyre company. It focuses on the high-value tyre market and continuously develops innovative products to meet the most specific mobility needs of end users, including special and super-special tyres.

The company's product range consists of innovative tyres for cars, motorcycles and bicycles, built on solid partnerships with the most prestigious manufacturers. This collaboration allows Pirelli to develop tyres tailored to each vehicle model and to the specific needs of the most demanding customers.

Applicability and limitations of the CEAT 7-year commercial warranty: The commercial warranty applies to tyres used in accordance with the recommendations and under proper operating conditions.

Important! The commercial warranty is valid only in the case of a manufacturing defect. *

*For the purposes of this campaign, a manufacturing (factory) defect is any lack of conformity of the goods with the sales contract that exists at the time the product is purchased. A manufacturing (factory) defect will be deemed to be any damage to the structure of the tyre that is not caused by mechanical impact and is not the result of improper use, including all defects in the raw materials, the materials and the overall construction of the tyre that arise as a result of its proper use in line with the standards. Each claim will be reviewed by a committee of the manufacturer, whose decision will be considered final.

The warranty does not cover damage caused by mechanical impact, an accident, a natural disaster or normal wear, nor damage arising from incorrect fitting or removal of the tyre; unauthorised repair, under-inflation or over-inflation, exposure to organic solvents (petrol, oil, diesel, etc.), a fault in the vehicle’s running gear, driver inattention or negligence, loading that does not match the tyre’s load index, driving at a speed that does not match the tyre’s speed index, abrasion from turning on the spot or improper wear due to an unadjusted front axle, or improper or premature wear caused by repeated abrupt starts with wheelspin or abrupt braking with locked wheels.

AGRICULTURAL TYRES (RADIAL):

Limited manufacturer’s warranty, applicable for up to 7 years.

AGRICULTURAL TYRES (BIAS):

Limited manufacturer’s warranty, applicable for up to 5 years.

OTR (INDUSTRIAL BIAS) TYRES:

Limited manufacturer’s warranty, applicable for up to 5 years
(EARTHMOVER,FORESTRY,INDUSTRIAL,CONSTRUCTION,PORT&MININGTYRES)

Warranty terms – 7-year warranty – link.

General terms and conditions – 7-year warranty – link.  

To make an online order in the Medina Med webshop you need to follow some few easy steps:

1. Searching tyres

On the start page of the webshop there is as search engine, which you can use to get to the wanted product:

• Field "Search by size" - here you can choose from the boxes the specific size of the tyres and also brand, season etc. (tyres size you can check on the already mounted tyres on your vehicle or in the manual)
• Field "Search by vehicle" - if you don't know your tyre size or you have a doubt, you can check what is the recommendation of the car producer (here should be filled information as brand and model of the vehicle, year, engine)

2. Choosing tyres

After clicking the button "Search" you'll be guided to the list with tyres by chosen criteria

• filters - on the left of the screen you can see different filters, which you can use to navigate your search more detailed
• tyres list - you can order tyres list by several indicators, to check the detailed view of the tyre or if you made your choice already to put the selected tyre in the shopping cart

3. Shopping cart

This is actually frist step in creating an online order. Here you can choose tyres quantities, to see the total amount of the order, to add or remove some items in the shopping cart

4. Billing and delivery address

In this next step you should fill your personal data about the invoicing and delivery

• Billing address - regardless of your choice - personal or company's invoice you want, you should fill all the fields marked with *
• Delivery address - by default we accept that delivery address is same as the billing address. In case they are different you should change the tick and fill all the new information about the delivery address

5. Payment methods

In purpose to offet to its clients best service, Medina Med allows you to use most popular payment methods in Bulgaria:

• pay on delivery
• bank transfer
• debit or credit card
• Leasing with PB Personal Finances or Unicredit Consumer Financing

6. Order confirmation

On this final screen you can see all your details by the order systematized - choosen items, total amount, personal data. To finalize your request you should put the tick on "I agree with Terms and Conditions" and to push the button "Confirm order"

All prices published on the pages of the Store of Medina Med Ltd. are indicated in Bulgarian levs (BGN) / Euro (EUR) and include VAT in the amount of 20% according to the Bulgarian legislation (gross prices).

Payment of the goods could be done from the client by several ways.

Before handing over the goods:

• Bank transfer: after an order with payment method Bank transfer client will receive an email with a created pro-forma invoice. In this case the webshop should wait to see the transfer in his bank account first and then to start executing the order, which could increase the executing time
• Debit or Credit card:  In this case when you finish your order, you will be redirected to the webpage of Borika for making the payment. In case you are using 3-D Security for secure online payments - please follow the instruction on the page for successful payment
• Payment method - leasing with "PB Personal Finances": In this type of payment you'll be contacted by an employee from PB Personal Finances, to discuss with you your leasing request. If the request is accepted you should sign a contract with PB Personal Finances (sent and returned by a courier). When the contract is signed, PB Personal Finances will notify the webshop and order will be executed

On the moment of hanging over the goods:

• Pay on delivery:  In this payment method customer pays on the courier, when he visits him with the goods. A proof for made payment is the signed from the client waybill, created by the courier.

In cases when client is searching an unusual goods, or goods with special delivery, the webshop can demand a prepayment from the client in amount of 30% from the price, with created pro-forma invoice.

Example: When the webshop orders specific tyres, which are not available in the company's warehouses directly from the producer, client should prepay 30% in advance this order to be started.

The webshop could negotiate some other specific conditions and payment methods.

PB Personal Finances:

• Leader in giving a credit to consumers for Bulgaria and Europe
• Part of Eurobank Bulgaria sole-owned JSC - one of the most reliable bank institutions in Bulgaria
• Responsible creditor

Commercial credit PB Personal Finances is:

Available and innovative

• Immediately in the shop
• by the phone from the office or home
• via internet, with a delivery to chosen place

Secure

• Clear conditions
• Fixed interest and unchanged installment

Individual

• Personal attention and financial advice for the choice of the credit
• Personal advices in all period of payment
• Special offers for loyal clients

Credit parameters:

• Credit amount from 150 lv to 10 000 lv.
• Payment period from 3 to 48 months
• Approval only with ID
• Without a warrantor
• Option to choose an initial installment
• Gratis period from 15 to 45 days
• for all private persons over 18 years

Repayment convenience

• Free on Cashterminal - in the whole country
• Free via ePay: www.epay.bg
  
• On ATM via service B-pay
• In EasyPay office - in the whole country
• Bank transfer

instalments are monthly, before the payment date

Immediate approval

• Choose goods from the store or online shop
• Contact our agent in the store or follow the steps for online shopping with on credit
• Wait for approval
• Sign the contract
• Take the chosen goods immediately from the store or order a delivery in the online shop

More info about the JetCredit: www.pbpf.bg; phone: 0700 11 811

To apply for a goods loan from UniCredit Consumer Financing EAD, you must:

• Be a private individual aged between 18 and 75 at the end of the loan period.
• Have a verifiable income with social security contributions in Bulgaria.
• Have a valid identity document.

Procedure – Applying through the Medina Med Ltd service network:

All products offered on the website can be purchased from the Medina-Med service network.

To do so, visit a Medina-Med service centre and say that you would like to buy in instalments. A service centre consultant will then suggest the most suitable scheme for you and complete the required details.

Procedure – Applying online

• Step 1 – Choose the goods you want to buy in instalments and continue with the BUY or ADD to BASKET button
• Step 2 – Choose the delivery address (fill in all the mandatory fields)
• Step 3 – Choose the PAYMENT METHOD – Buy in instalments with UniCredit Consumer Financing EAD

Important! To proceed, you must give your consent to the processing of personal data.

To do so, please read the document “Declaration of Consent to the Processing of Personal Data and Other Information” and tick the “Consent to the processing of personal data” box.

In this way you make an electronic statement that you have read the document and agree for your personal data to be processed for the purposes of lending.

• Step 4 – Submit the request

A consultant from the online shop will contact you within 1 hour of your application being submitted and will suggest repayment schemes, then enter the request in the system of UniCredit Consumer Financing EAD for processing.

After the loan request has been reviewed, the shop consultant will inform you of the decision and, if it is approved, will send you the documents required for the goods loan in two copies:

1. Set of documents for the borrower. Here the loan holder must identify themselves to the courier with a certified copy of their identity card (marked “True to the original!”, with date and handwritten signature). This certified copy is handed to the courier to be attached to the borrower’s file. The customer is obliged to sign in all the places marked in the documents. The cost of transporting the documents is borne by the borrower.
2. Set of documents for  UniCredit Consumer Financing EAD.
   This set of documents must include an invoice duly signed by the customer.

Once the documents have been correctly completed and returned, Medina Med Ltd is obliged to send the ordered goods to the delivery address you have specified.

In the event of a return of goods, an exchange or withdrawal from the loan within the statutory 15-day period for online sales and goods loans, Medina Med Ltd is obliged to notify UniCredit Consumer Financing EAD so that the loan can be cancelled in the UCFin system.
The agreement is terminated in accordance with the documentary procedure established for this purpose.

Where can you pay your instalments?

• At the branch network of UniCredit Bulbank AD
• Through the ePay.bg system 
• At an ATM through the B-pay system – merchant code 6499
• At Easy Pay cash desks.

For more information on paying the monthly instalments, call the national number 070015600 or visit a branch of UniCredit Bulbank AD.

Tyre Delivery Across Bulgaria

The delivery charge for passenger car, van and 4x4 tyres is €5.50 / BGN 10.76, including VAT, per tyre. This rate applies to deliveries throughout Bulgaria.

Products ordered from the Online Store are delivered by Speedy AD:

• To an address specified by the Customer

• To a selected Speedy office

The preferred delivery option is selected when placing the order.

Delivery Times for Tyre Orders

How is the delivery time calculated?

The total order fulfilment time includes:

• Order preparation time – collecting the products, processing the selected payment method, issuing the sales document and packaging the shipment

• Delivery time – determined according to the selected payment method and the courier’s terms

Delivery for payments by bank transfer

For payments by bank transfer, following the issuance of a pro forma invoice, the order fulfilment period will be extended. The Online Store must wait for the funds to be credited to its bank account before processing the order.

The delivery period stated in the Online Store’s order confirmation is the most likely timeframe. The final and binding delivery date will be confirmed during communication between an Online Store representative and the Customer.

Cash on delivery, ePay and PayPal

For cash-on-delivery orders and payments made via ePay or PayPal, the delivery time is not affected by the selected payment method.

Standard delivery time in Bulgaria

The courier’s stated delivery time within Bulgaria is 1 working day.

Delivery may take 2–3 days in the following cases:

• Delivery to remote addresses

• Delivery to small towns or villages

• A public holiday falls between order confirmation and delivery

Courier Delivery Hours

The courier delivers shipments during the following hours:

• Weekdays: 9:30 a.m.–6:00 p.m.

• Saturdays: 9:30 a.m.–2:00 p.m.

The Online Store cannot specify or guarantee an exact delivery time. To provide the Customer with an approximate delivery time, the courier sends a notification on the day of delivery.

Providing the Customer’s workplace, including the company name, as the delivery address guarantees delivery between 9:30 a.m. and 5:30 p.m.

Delivery Notification and Second Visit

Before delivering the products to the specified address, the courier sends a text message notifying the Customer of the upcoming visit.

If the Customer is unavailable at the delivery address, the courier will contact them to arrange:

• A second delivery attempt

• Another suitable way to hand over the shipment

Delivery of Heavy Shipments

The courier is not required to carry shipments upstairs, particularly when their total weight exceeds 31 kg.

In such cases, the shipment will be delivered to the building’s ground-floor entrance.

Checking the Tyres Upon Delivery

Before making a cash payment to the courier, please check whether the delivered products correspond to your order.

Checking the shipment upon receipt is mandatory for any subsequent claims concerning:

• Damage to the shipment’s packaging or integrity

• Missing products or discrepancies in quantity

• Damage or shortages occurring during transportation

Payment, Waybill and Invoice

When paying the courier in cash upon delivery, the waybill attached to the shipment serves as proof of payment. It also constitutes evidence that a contract has been concluded with the Online Store.

The invoice will be sent to the Customer electronically or provided by the courier together with the waybill.

According to Council Directive 2006/112/EC of 28 November 2006 on the common system of value added tax, a VAT invoice does not require a signature or stamp.

Separate delivery of the products and invoice

The products and invoice may be delivered in separate shipments because they may be dispatched from different addresses.

If you do not receive both on the same day, please contact an operator at www.medina-med.com:

• Email: eshop@medina-med.com

• Telephone: 0700 20 707

Liability for Delayed or Failed Delivery

The Online Store is not responsible for delivery delays caused by the courier’s failure to fulfil its obligations under the transportation service agreement.

The Online Store is also not responsible for failed or delayed delivery caused by an incorrect or incomplete delivery address provided by the Customer.

• email address: eshop@medina-med.com
• fax number: +359 2 856 52 03
• by post to the address: 6000 Stara Zagora, str. Hrishtensko shose 8

You can return all package or only part of it. There is no need to declare the reason of the return, but we'll ask you to do it with few words in purpose of improving our service quality.

For your facility’s sake we'll arange the pickup of the returned goods. Refund of the amount for the returned goods you'll receive till 14 days of receiving the goods in our warehouse. Money will be refunded by the bank account you have to be written in the return form.

There are two exceptions, when the Withdraws right is not acceptable:

• when these are goods, delivered by specific requirements of the client. This includes all orders, made for individual inquiries of the clients, where small quantities (2 or 4pcs) are ordered directly to the producer and for them was organized special transport
• when customer is a legal entity, i.e. he's not a consumer by article 13, paragraph 1 from the Law on Consumer Protection.

In Medina Med webshop we give you same guarantee terms as in the ordinary shop!

Medina Med Ltd. is only dealer, not producer of the products. This guarantee is represented by the producer and it is at his expense. The guarantee period is 24 months from purchase the goods.

Customers have rights to set a claim independant of this guarantee according the Customer protected law, article 112-115.

Base of start a claim procedure is the proof of the purchase, which is the document - invoice. In case of a claim, customer should contact to the webshop via:

• contact form on the web page;
• email address: eshop@medina-med.com

After sending this info, customer should contact to an operator on the phone +359 700 20 707 to settle a visit from the courier, who will transport the claimed tyre/s to some of the warehouses of Medina Med Ltd.

Guarantee period is 24 months from the date of purchase, but not longer than moment when is visible the indicator for wearing out of the tread (TWI). This guarantee covers only fabric defects.

One side or part worn out tyre till value of TWI is accepted as completely worn out and cannot be claimed!

This guarantee doesn't cover defects, caused by:

• mechanical damage (pentration, cutting)
• irregular exploatation
• irregular mounting
• poor technical condition of the vehicle at all

The period for checking the claim is 30 days from the date when tyre had been picked up. Claim will be accepted in any case it was found that there is a fabric defect occurred. In case of accepted claim customer will receive a new goods or financial compensation in the amount of price paid for the claimed goods.

Medina Med Ltd. is not responsible for any lost of time, or occurred inconveniences caused by the unusable vehicle, as any other damages in result of the claim procedure.

Here you can download the Guarantee card (on Bulgarian language)

Advise:

Always check your packages. Whatch out carefully what was delivered from the courier. In case of damaged package, customer should contact immediatelly with an operator of the webshop to set a return or exchange of the damaged goods.

GDPR Directive

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